Sales playbooks for B2B teams · Edmonton, Alberta

The deals you already have are worth more than the ones you don't

Throughline gives your team a proven playbook that carries a deal from first enquiry to closed won, and makes it work every time, whoever is selling.

Where your deals stop

Last 12 months
  1. Discovery48
  2. 58% move on
  3. Evaluating28
  4. ▼ 39% move onWhere deals die
  5. Committed11
  6. 82% move on
  7. Closed won9
Illustrative figures. Your diagnostic shows your real numbers, from your own system.

Built and run by Paul Bassett

  • 16years in tech sales
  • 5years at Apple
  • 11years at Jobber
  • Quota carrier, sales leader, sales enablement

Sound familiar?

Your problem usually isn't leads

If you sell equipment, contracts, services or software to other businesses, what makes or breaks your quarter happens after the first call: the meetings, the follow-ups, the emails and texts.

That isn't a people problem. It's a process problem, and it quietly costs you revenue every quarter.

  • Deals go quiet after the pitch, and customers stop replying.
  • The pipeline is a guess, because the CRM gets filled in inconsistently or after the fact.
  • Every salesperson sells their own way, and new hires take too long to ramp.
  • Loyal accounts reorder reliably, but never expand into your other product lines.
  • You know how much you closed last year. You don't know how much you could have closed.

How it works

Diagnose. Build. Operate.

Three engagements you can take one at a time. We give you the playbook; you own it.

2–3 weeks

Diagnose

A written picture of where your deals die and what that costs you a year, in your numbers.

  • Twelve months of opportunities pulled from your system
  • Interviews with the owner, every seller and whoever handles first contact
  • Real calls reviewed against how deals are won
  • Findings and a baseline for your three numbers
About 6 weeks

Build

Your playbook, fitted to how your buyers buy, and your team trained to run it.

  • Stages defined by what the buyer has done, not what your rep has done
  • Qualification, follow-up and next-call habits that stop deals going quiet
  • Materials your contacts can forward to the people who sign
  • A review rhythm that turns loyal accounts into new opportunities
Ongoing

Operate

We stay in the room so the playbook becomes how your team sells, not a binder on a shelf.

  • Regular deal reviews on live opportunities
  • Coaching for each seller
  • Monthly reporting against your baseline
  • Lightweight tools built around your playbook, over time

What we measure

Three numbers. Yours, not ours.

Pulled from your own system, so you can check them yourself any day of the week. Baselined before we begin, reported every month.

Stage-to-stage conversion 34%
▲ 6 ptsvs. baseline

Where deals move, and where they stop.

Time in stage 21 days
▲ 9 days fasterin evaluating

How long deals sit before they move to the next stage.

Deal size $18.2K
No changeaverage order value

What each win is worth, by where the opportunity came from.

Illustrative figures. Every number is segmented by source: inbound enquiries, referrals and account reviews.

Who it's for

Built for B2B teams that already sell

If the playbook won't fit your business, we'll tell you on the first call.

A good fit

  • You sell services, solutions or equipment to other businesses
  • Roughly 5–50 people, with a sales team that's more than the owner
  • Your deals have a real evaluation phase: quotes, demos, sign-off
  • Opportunities already come in, from enquiries, referrals or existing accounts

Probably not a fit

  • Consumer sales, or quick, small-ticket jobs
  • You need more leads or cold calling, not more closed deals
  • You want a new CRM built; we work with the one you have
  • You want results guaranteed rather than a system your team runs
Paul Bassett, founder of Throughline

Who you're working with

Paul Bassett, founder

Paul built and runs the Throughline process. He spent five years at Apple, trained on its renowned Steps of Service, and eleven years at Jobber, one of Canada's premier software companies, as it grew to over 100,000 customers.

He has carried a quota as an account executive and account manager, led sellers, and run sales enablement, where the job is making a process work for a whole team rather than closing one deal at a time.

Start with a conversation

A free thirty-minute call. Walk us through how a deal moves through your business today, and we'll tell you honestly whether Throughline is right for your team.

Book a diagnostic call
Or reach Paul directly welcome@throughlinesales.ca 780-707-0516 Edmonton, Alberta